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About Flow Ropes
Shipping
Returns

Which flow rope to buy?

Universal are our heaviest ropes (weighing in at 500g), and they consist of a looser braid which creates a stronger tension throughout each movement.

We recommend these two ropes for athletes looking for a more challenging Flow workout – as they help develop better muscle control, and can aid in all forms of training – including active recovery days.

On the other hand, the Fast & Easy and Convenient weighs a bit less (at 500g and 300g), and they both have a tighter braid which cuts the air smoother and faster.

We recommend these two ropes to seniors & kids, as they are also a bit more practical for the beginner. These two will help you get the hang of our flow ropes, have fun and still be able to experience the incredible benefits of flow training.

If you haven’t yet, then we encourage you to read our in-depth customer reviews, from all ages & genders across the world – so that they may help you make a better decision! They are at the bottom of our homepage.

Here’s also a video review from one of our customers that you can check out:

https://bit.ly/2XBbA9T

Beyah also had some amazing things to say about our Octoropes, and you can see what they had to say. We strongly recomend you watch this explainer video - https://bit.ly/3gX9vx0

And last but not least, take a look at what one of our professional athletes, Yuri, had to say about our ropes below:

https://www.instagram.com/tv/CCJXybxJXH-/

Is it important for a beginner to consider the color of the rope?

Any rope will work totally fine no matter you are a beginner or advanced user / you are sporty or just about to start exercising. You can start with any of the ropes because you will adapt to the stimuli you will get.

How long does it take to learn rope flow?

It will vary for each individual.

If you are a fast learner, you might be able to get a grasp, of all patterns, in an hour. Some people might need way more time than that, and this is good. It's not about the speed - it is about the opportunity to practice.

Don’t skip steps and use audible cues. In fact, the longer it takes you to learn, the more you are exercising your mind!

If you are totally new to fitness, we recommend starting with Foundations Course, where everything will be pre planned and by investing 10 minutes a day, you will do great after a 28-day course.

If you are a fitness pro, a coach, or like to learn on your own, included training modules will be enough and you will be able to build your personal practice. As well, don't rush, go deeper with each pattern and learn from each repetition. That's the way to mastery.

How to clean my Flow Rope?

This product is machine washable. Don't use harsh detergents. Hang or air dry only.

Can I use a simple rope I have at home?

Yes and no. Think of your rope as a car. Do you want to ride in a beat-down, unsafe, stinky and uncomfortable piece of junk or a Rolls-Royce? OctoRopes are the highest quality, heaviest and in every way the most superior of it's kind, hence, they feel the best.

Another comparison. Think about rope as a surfboard. You can ride simple plank of wood, but theres different boards for different conditions and levels. Octomoves FlowRope is specially designed for RopeFlow practice and that's what makes it so unique.

What is your shipping policy?

EUROPEAN UNION

UPS standard shipping within the EU for orders up to $65 – $4.90 (2–5 days)

UPS standard shipping within the EU for orders from $65 – FREE (2–5 days)

UNITED STATES

Economy delivery with couriers for orders up to $65 – $4.90 (5–8 days)

Standard delivery with couriers for orders up to $135 – $6.90 (2–5 days)

Express delivery with couriers for orders up to $225 – $19.90 (1–2 days)

Economy delivery with couriers for orders from $65 – FREE (5–8 days)

Standard delivery with couriers for orders from $135 – FREE (2–5 days)

Express delivery with couriers for orders from $225 – FREE (1–2 days)

WORLDWIDE

UPS Express saver shipping for orders up to $135 – $19.90 (2–5 days)

UPS Express saver shipping for orders from $135 – $9.90 (2–5 days)

UPS Express saver shipping for orders from $225 – FREE (2–5 days)

We do not deliver to P.O. Boxes and APO addresses.

Your package that is addressed to a P.O. Box may be delayed until we reach you to clarify the delivery address.

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer’s own expense.

Octomoves is NOT responsible for your country's import tax or customs fees.

What is your return policy?

Under the applicable legal acts, the Client has a right to change their mind and return delivered (received) goods within 30 (thirty) days from the day of delivery. In such cases, the Client must contact our customer support at hey@octomoves.com within 14 days upon delivery.

If 30 days have passed by since you received your order, unfortunately, we can not offer you a refund or exchange;

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If the Client fails to meet the deadlines of our refund policy, we will be unable to offer a refund.

There are certain situations where only partial refunds are granted (if applicable):

Any item not in its original condition is damaged or missing parts for reasons due to our error;

Any item that is returned more than 30 days after delivery.

If a customer decides to return the product, the company does not cover the return shipping expenses; the customers may choose the shipping carrier on their own.

Once the package is returned and inspected, we will send you an email to notify you that we have received your returned items and a refund will be authorized by the same method that the payment was made. Please be advised that the refund may take up to 14 business days to reach your bank account.

If you have not received a refund yet:

First, check your bank account again;

Then contact your bank/credit card company, the refund should reach your account balance within 14 days. Usually, it takes less than that for a bank to process the request, unfortunately, we can not speed up and influence the process;

If you have done all of this and you still have not received your refund yet, please contact us at hey@octomoves.com.

Digital products (training courses):

Digital Octomoves products (course, training materials, application, subscriptions and alike) are not refundable.

Easy and fast way to find your Flow Rope match!

I need Phoenix if:

Phoenix is your match!

With the Flow Rope you'll get:

I need Flowzilla if:

<------ Flowzilla is your match!

With the Flow Rope you'll get:

I need Flowzilla if:

Flowzilla is your match!

With the Flow Rope you'll get:

I need Funky Zen if:

Funky Zen is your match! ------>

With the Flow Rope you'll get:

Don't take our words for it

Got Questions? We’ve Got You Covered!